Datel not only provided us with outstanding training and simple customized instruction sheets, but also documented and taught us invaluable maintenance procedures, such as how to easily and automatically distribute new physician and drug names to all user profiles.
Datel gave us the confidence to expand our use of the system to bring Dragon Medical to the next group of high-end surgeons at ASC. Datel’s flexibility and one-on-one training sessions were a perfect accommodation for our surgeons’ unpredictable schedules
We had been using Dragon for several months, but were not getting the results we needed. We are delighted we found Datel Solutions – thanks to their expertise and excellent training, we now have 7 providers using Dragon with our eClinical Works EMR. Datel also enabled our staff to use the system from any of our PCs in our multi-floor building. They understood our workflow requirements immediately and gave us exactly what we needed.
Physicians have limited time and need to document their notes quickly and efficiently. Datel has given us the solution we need to get our notes down exactly as we like and on schedule. We value their expertise and service.
Thank you so much for your excellent training. We really appreciate all of your help. It has been very valuable to our growth with our EMR.
Thank you to the able staff at Datel for providing our practice a beautifully easy-to-use solution to a very complex situation for our clinical workflow.
Rick of Datel is an invaluable asset to the professionals he serves and I highly recommend his firm.
Before we were introduced to Datel, our Dragon speech recognition was almost complete, but we still needed the ability to dictate notes while out of the office. The staff at Datel not only gave us what we needed, but simplified the process and taught us how to use our recorders and how to download our voice files directly to Dragon with just a few clicks. They provided us excellent support and notes on how to replicate this setup. This has helped us to save a lot of time and enabled us to provide our clients quicker turnaround and better service. Thanks to the professionals at Datel.
Thanks to Datel, we have saved a huge amount of expenses in transcription. Our documents are now secure and we have our data backup down to a work of art.
Historically our legal clients have filed all their records in paper form. However, after taking the time to understand our broad needs, Datel has provided us with an up to date digital solution for our records workflow. The system is now the backbone of several of our legal installations, integrated with case management systems and using workflows that are intuitive for our personnel. We appreciate your excellent service and support.
The speed and ease of notes creation that you set up for us is a huge benefit to us. Many thanks, Rick.
Rick, we really appreciate your patience in answering our many questions and for researching the most efficient ways to accomplish our goals. Our leap to this new technology would not have been possible without your assistance.